The Willow Tree Surgery (formerly Orton Bushfield Medical Practice)

01733 371451

IMPORTANT INFORMATION REGARDING CORONAVIRUS (COVID-19) MEASURES

Changes to surgery procedures as a result of the coronavirus (COVID-19)

Changes to surgery procedures as a result of the coronavirus (COVID-19)

 

Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.

Your GP practice is open and if you need to see your GP, please ring us on 01733 371452  – our opening ours are unchanged.

You can also call NHS 111. Please do not come to the surgery unless you have an appointment.

If you are waiting for a routine review or check-up, please be assured we will be in touch.

Appointments are being delivered face-to-face, online and over the telephone. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.

 

Information remains subject to regular change and updates. More information can be found on the NHS website here

Important information about the coronavirus (COVID-19)

The NHS across the Cambridgeshire and Peterborough will be better prepared for outbreaks of new infectious diseases if the public follows Public Health England advice.

The latest advice issued by the Chief Medical Officer is to stay at home for 7 days if you have either:

  • A high temperature or
  • A new continuous cough

Do not go to a GP surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you’re staying at home. Stay At Home advice can be found here.

Use the NHS 111 online coronavirus service if:

  • You feel you cannot cope with your symptoms at home
  • Your condition gets worse
  • Your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

Information remains subject to regular change and updates. More information can be found on the NHS website here.

 

Domestic Abuse and COVID-19

The order to stay at home can cause anxiety for those who are experiencing or feel at risk of domestic abuse. There is never an excuse for domestic abuse, no matter what the circumstances are.

For anyone who feels they are at risk of abuse, it is important to remember that there is help and support available to you, including police response, online support, helplines, refuges and other services. You are not alone. The household isolation instruction as a result of coronavirus does not apply if you need to leave your home to escape domestic abuse.

More information can be found on the government website here. If you are in immediate danger, call 999 and ask for the police – the police will continue to respond to emergency calls. If you are not in immediate danger, you can call the National Domestic Abuse Helpline for free and in confidence, 24 hours a day on 0808 2000 247.