The Willow Tree Surgery
Patient Participation Group
To help us improve the service we offer to you, we feel it is important to get a patient perspective on what you think of the Surgery, and what we can do to make things better.
To help with this, we are setting up a new Patient Participation Group (PPG).
What is a PPG?
A Patient Participation Group (PPG) is a group of patients, carers and GP practice staff who meet to discuss practice issues and patient experience to help improve the service.
We aim to meet quarterly, either on a face to face basis, virtually, or a mix of the two depending on the requirements of the group.
What is the purpose of a PPG?
To give patients and practice staff the opportunity to meet and discuss topics of mutual interest. To provide a means for patients to become more involved and make suggestions about the healthcare services they receive. To explore issues from patient complaints and patient surveys, contribute to actions plans and help monitor improvements. To contribute feedback to the practice on National Patient Survey results and Friends and Family Test feedback to propose developments or change. To support health awareness and patient education
Who can join?
The PPG is open to every patient on the practice list. All communities, groups, genders, ages, ethnicities, and disabilities representing the patient list are encouraged to join. There are no other membership requirements except that patients must be registered with the practice
Please ask at reception for a short application form.