Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday)
- phone us on 01733 371452, Monday to Friday, when we are open
- use our appointment request form, Monday to Friday from 8:30am to 6pm. We will respond within 2 working days
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
- email the practice on cpicb.bushfieldreception@nhs.net
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Read more about managing your health online.
Routine appointments
To request a routine appointment in the next 7 days
- use our appointment request form, Monday to Friday from 8:30am to 6pm. We will respond within 2 working days
- phone us on 01733 371452, Monday to Friday, when we are open
- use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
- use your SystmOnline account (or the Systmone app)
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Read more about managing your health online.
Your appointment
However you choose to contact us we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email.
Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.
To cancel your appointment:
- use your SystmOnline account (on the SystmOnline website)
- phone us on 01733 371452, Monday to Friday, when we are open
At the surgery we offer some appointments outside of normal surgery hours...
Extended hours are provided by the Greater Peterborough Network. The surgery are able to book appointments out of hours and weekends - this is dependant on appointments available. Visit Greater Peterborough Network website to find out more.
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you have a Mental Health Crisis and needs help please contact the Crisis Team on 111 option 2 – They are available 24 hours a day
NHS Dental Access Centre
For an emergency service. (The practice does not provide dental services)
5 Midgate, Peterborough
Telephone: 295854
Minor Injuries and Illness Unit
This is a nurse led service provided for health advice and treatment of minor accidents and illnesses. This is based at the City Care Centre on Thorpe Road, Peterborough, PE3 6DB
They are open 8am to 8pm
The service can be contacted on – 01733 293 800
Can treat:
- ear and throat infections
- sprain and strains
- broken bones
- wound infections
- minor burns and scalds
- minor head injuries
- insect and animal bites
- minor eye injuries
- injuries to back, shoulder and chest
They cannot treat:
chest pain, breathing difficulties, major injuries, stomach pains, gynaecological problems, pregnancy problems, allegic reactions, overdoses, alcohol-related problems, mental health problems, conditions likely to need hospital admission, and any problem usually dealt with by a GP.
Please tell us:
- If there’s a specific doctor, nurse or other health professional you would prefer to respond.
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
- If you need an interpreter.
- If you have any other access or communication needs.